Privacy & Cookies Policy

Data Protection and Privacy The Media Coach Limited is committed to protecting the privacy and security of your personal information. This section explains how we collect, use, store, and protect your personal data in accordance with applicable data protection laws.

1. Data Collection:
Personal Data: We collect personal information that you provide to us when you register for our Products, such as your name, email address, and payment details. We may also collect additional information if you voluntarily complete customer surveys or provide feedback.

Usage Data: We automatically collect information when you use our Products, such as IP addresses, device details, and browsing history. This information helps us to improve our services and to personalize your experience.

2. Use of Your Data:
To Provide Services: We use your information to manage your account, to provide the Products you have requested, and to communicate with you about your account or transactions.

For Improvement: We use your data to improve our Products and services, including through research and data analysis.

For Marketing: Subject to your consent, we may use your information to send you promotional materials about new products, special offers, or other information we think you may find interesting.

Legal Compliance: We may use your data to comply with applicable laws, respond to requests from public and government authorities, including public and government authorities outside your country of residence.

3. Data Sharing:
Third Parties: We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

Legal Requirements: We may disclose your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

4. Data Security:
Security Measures: We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

Data Retention: We will retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

5.
International Transfers:
Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.

6. Your Rights:
Access and Control: You have the right to access, update, or delete the information we have on you. Whenever made possible, you can access, update, or request deletion of your personal data directly within your account settings section.

Consent: Where we are relying on your consent to process your personal data, you have the right to withdraw your consent at any time.

Complaints: You have the right to complain to a Data Protection Authority about our collection and use of your personal data.

7.
Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You are free to refuse our cookies if your browser permits, but this may affect your use of our Products.

8. Changes to This Privacy Policy:
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes.

For more information or if you have any concerns about our privacy practices, please contact us at enquiries@themediacoach.academy.

These Terms are effective and were last updated 15th April 2024